Your claim is OUR claim

Claims Reporting

An Insurance policy is only as good as the claims service you receive at the time of a loss.
We at James Campbell Insurance, recommend that you report your loss to our office and your customer service representative will review the loss with you and provide the expertise and advice to ensure the claim is settled properly.
Should your claim occur outside of regular business hours and you wish to review your loss, please contact Larry James 416-791-3443 or Lesley James 416-316-1770, or report your loss directly to your insurer from the list of after hours claim numbers.

24 HOUR EMERGENCY NUMBERS

Aviva
AVIVA Insurance
1-866-692-8482
Dominion of
Canada Group

1-800-661-5522
Elite
1-866-692-8482
Commonwell Mutual
(Farmers Lindsay)
1-855-436-5883
Hagerty Insurance
1-866-922-6569
Intact Insurance
1-866-464-2424
Jevco Insurance
1-866-864-1112
Western Assurance
1-800-319-9993
Nordic
1-905-686-0200
Peel Mutual
1-800-268-3069
Premier Marine
1-800-235-8784
Royal Sun Alliance
1-800-319-9993

What to do in the event of a claim

Your insurance policy contains some conditions outlining your obligations when a loss occurs. Please take the time to read these conditions. We have listed some broad guidelines as general information for you.

  1. Report the incident to James~Campbell Insurance as soon as possible.
  2. To report a claim after office hours, please contact the insurance company directly at the toll free number listed above. Be sure to have your policy number available.
  3. Be prepared to provide all details of the loss including property losses and injuries sustained.
  4. Notify the police if you suspect a crime has been committed. Take down pertinent details from the officer such as the report number, badge number, division for example.
  5. Do not make any admissions of liability/fault or attempt to settle the loss on your own.
  6. Take all reasonable action to prevent further loss of inventory or property. Prepare an inventory of damaged or lost property with its value.
  7. We will help you present your claim to the company ie: completing forms or explaining coverages.
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